MAKE A COMPLAINT

Old Catton Parish Council has adopted a formal procedure for complaints. 

If you wish to make a complaint regarding the Council, its services or facilities you can contact the Clerk by either visiting the office, by telephone, post or email.

How long the process will take:

  • Initial acknowledgement of complaint within 48 hours confirming how the complaint will be dealt with
  • A decision from the Clerk or Council within 20 days.

Address

  Clerk of the Council, The Parish Council Office, The Pavilion, Recreation Ground, Church Street, Old Catton NR6 7DS

 clerk@oldcattonparishcouncil.co.uk

  (01603) 423880

  Emergencies Only -
  (01603) 483976

  07751 196484


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Opening Hours

The Parish Council office is open from:

09.00 - 16.00hrs Monday to Friday

Catton Park
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